We are committed to creating a welcoming and inclusive environment for all people at Great Lakes Aquarium.
Parking is available directly in front of the Aquarium. Several parking spaces are reserved for vehicles displaying a disabled persons placard.
The front entrance to the Aquarium is wheelchair accessible. One set of doors in the entryway is equipped with a motorized opening system.
Accessible restrooms are available on all levels of the Aquarium. An all-gender/companion restroom is available on the first floor near the art gallery and gift shop.
Guests are welcome to nurse their children wherever they feel comfortable. If a private space, sink, or power outlet are desired, please ask at the ticketing desk for assistance.
Amenities for those who are Blind or Low Vision
The Aquarium includes a variety of tactile models and experiences for guests. Staff and volunteers are available to describe exhibits, animals and guide experiences at the touch pools and at a variety of learning stations around the Aquarium.
Amenities for those who are deaf or hard of hearing
Touch pool instructions are provided in visual formats. All narrated videos have sub-titles.
Mobility Assistance and Access
- All areas of the Aquarium are accessible for guests that use wheelchairs or other mobility aids. Elevators are available to move between exhibit floors.
- Adult wheelchairs are available on a first come first serve basis. Please request a wheelchair at the ticketing desk upon arrival.
- Strollers for young children are available on a first come first serve basis.
- All feeding programs, animal encounters and demonstrations are wheelchair accessible.
Please note that seafood and shellfish are used to feed a variety of animals at the Aquarium. Allergen alerts are present at all touch pools with this information.
Sensory Friendly Strategies
Visitors with sensory sensitivities may be interested in exploring the Aquarium during a Sensory Friendly Saturday. On the last Saturday of the month from November-March, the Aquarium opens one hour early for a quieter guest experience. All loud sounds are muted during that time.
Check out the Aquarium’s social narrative prior to your visit!
Service Animals Policy
Great Lakes Aquarium welcomes certified service and emotional support dogs and miniature horses specifically train to aid a disabled person. In accordance with ADA and due to the chance of zoonotic disease transmission to and from the resident animal collection, Great Lakes Aquarium does not allow any other service, therapy or emotional support animals into the facility.
Any exception to this policy must be obtained in writing from the Executive Director – 218-740-2028 – prior to the planned visit. No exceptions will be made on the day of the visit.
Please contact our Inclusion Coordinator, Samantha Smingler, at 218-740-2003 or email@example.com.