Accessibility & Inclusion

We are committed to creating a welcoming and inclusive environment for all people at Great Lakes Aquarium.

Parking

Parking is available directly in front of the Aquarium. Several parking spaces are reserved for vehicles displaying a disabled persons placard.

Transportation

NEW FIXED ROUTE 24 now running! Pick up 24 bus at Duluth Transit Center or along the Aquarium/DECC Loop. There is a bus stop directly across from the Aquarium with hourly service (Monday-Saturday). This route is a 120 day pilot project and therefore does not have a designated crosswalk or ramp directly to the Aquarium.

Please call the front desk, 218-740-3474 ext. 0, to request mobility or guided assistance from the bus stop to the main doors.

Entrances

The front entrance to the Aquarium is wheelchair accessible. One set of doors in the entryway is equipped with a motorized opening system.

Restrooms

Accessible restrooms are available on all levels of the Aquarium. An all-gender/companion restroom is available on the first floor near the art gallery and gift shop.

All public restrooms provide changing tables.

All men’s and women’s rooms have auto-flushing toilets.

Second floor restrooms provide paper towels rather than air hand dryers.

The first floor all-gender/companion restroom has paper towels and a quiet air hand dryer. There is also a manual flushing toilet in this space.

Nursing

Guests are welcome to nurse their children wherever they feel comfortable. If a private space, sink, or power outlet are desired, please ask at the ticketing desk for assistance.

Amenities for those who are Blind or Partially Sighted

The Aquarium includes a variety of tactile models and experiences for guests. Staff and volunteers are available to describe exhibits, animals and guide experiences at the touchpools and at a variety of learning stations around the Aquarium.

The Aquarium’s printed visitor guide includes text in 10 point font. Download a resizable digital version here.

Tactile tours are available for groups and individuals. There is not additional fee but tactile tours must be scheduled a week in advance. Learn more on the tactile tour page. 

There is an upcoming event for people with vision loss on November 9. Click this link to learn more about the touch and sound event. 

Amenities for those who are Deaf or hard of hearing

Touchpool instructions are provided in visual formats. All narrated videos have sub-titles.

Mobility Assistance and Access

  • All areas of the Aquarium are accessible for guests that use wheelchairs or other mobility aids. Elevators are available to move between exhibit floors.
  • Adult wheelchairs (3 different sizes) are available on a first come first serve basis. Please request a wheelchair at the ticketing desk upon arrival.
  • Strollers for young children are available on a first come first serve basis.
  • All feeding programs, animal encounters and demonstrations are wheelchair accessible.

Special thanks to the Duluth Superior Area Community Foundation and the Michael Adam Carroll Memorial Fund for assistance in securing two additional wheelchairs in 2018. 

Food Allergies

Please note that seafood and shellfish are used to feed a variety of animals at the Aquarium. Allergen alerts are present at all touch pools with this information.

Sensory Friendly Strategies

Learn about Great Lakes Aquarium’s sensory friendly offerings.

Check out the Aquarium’s social narrative prior to your visit!

Need a quiet space during your visit? Just ask any staff member! We are happy to open an available room for you to calm down and take a break.

Visit the second floor restrooms or the first floor companion bathroom to avoid loud air hand dryers.

Service Animals Policy

Great Lakes Aquarium welcomes certified service and emotional support dogs and miniature horses specifically train to aid a disabled person. In accordance with ADA and due to the chance of zoonotic disease transmission to and from the resident animal collection, Great Lakes Aquarium does not allow any other service, therapy or emotional support animals into the facility.

Limited Income Access

Discounted admission rates are available for adults providing a current EBT card or medical assistance card (including Minnesota Care and Wisconsin BadgerCare) and valid photo ID along with any children or adults in their party the day of the visit.

Guardians (i.e. parents, grandparents, foster parents) of children with medical assistance documentation may use the child’s designation to purchase reduced price tickets or a reduced price membership for the attending group – even if the guardian(s) themselves are not medical or food assistance recipients.

  • $6/adult
  • $4/child
  • Children 2 and under are always free.

Reduced-priced individual or family memberships are available for those providing the same documentation. These membership applications must be processed in person at the Great Lakes Aquarium ticketing desk.

  • 50% off of posted current membership rates

Additional questions?

The Aquarium is committed to providing equal opportunities to all people regardless of race, color, creed, national origin, sex, marital status, sexual orientation, gender identity, disability, age or any other status protected by law.

Please contact our Inclusion Coordinator, Samantha Smingler, at 218-740-2003 or ssmingler@glaquarium.org.