Amenities & Accessibility

We are committed to creating a welcoming and inclusive environment for all people at Great Lakes Aquarium.

Looking to familiarize yourself with the Aquarium experience before your arrival? Check out our series of Know Before you Go videos.

Admission Discounts and Access Programs

 Discounted Admission RateDescription
Limited Income Access RateAdults: $6
Children: $4
Children 2 and Under: Always Free
Discounted admission rates are available for adults providing proof a current EBT card or medical assistance card (including Minnesota Care and Wisconsin BadgerCare) and valid photo ID. All other children and adults in their party the day of the visit will also be admitted under the same discounted rate. Guardians (i.e. parents, grandparents, foster parents) of children with medical assistance documentation may use the child’s designation to purchase reduced price tickets or membership for the attending group – even if the guardian(s) themselves are not medical or food assistance recipients.

Reduced-priced individual or family memberships are available for those providing the same documentation at a rate of 50% off the listed price. These membership applications must be processed in person at the Great Lakes Aquarium ticketing counter.
Personal Care AttendantFreeGuests with disabilities may be accompanied by paid personal care attendants (PCA) at no additional cost during their visit to Great Lakes Aquarium. This applies to all events, admission, or special programming that the guest is attending. This also applies to membership, complimentary admission and group sales.
Minnesota Science Museum Members$2.00 off general admissionGuests who show proof of a valid and current Minnesota Science Museum membership will receive $2.00 off general admission tickets for the day of visit at the Great lakes Aquarium.

This discount is good for general admission and does not include discounts for parking, memberships, or gift shop purchases.

This discount is only available in-person on the day of your visit and is not valid for online ticket orders.
Lake Superior Zoo/Duluth Children's Museum Members50% off general admission Guests who show proof of a valid and current Lake Superior Zoo membership or a Duluth Children’s Museum membership will receive 50% off general admission tickets.

This discount is good for general admission and does not include discounts for parking, memberships, or gift shop purchases.

This discount is only available in-person on the day of your visit and is not valid for online ticket orders.
Maurices Employees$2.00 off general admissionAll employees who show a valid and current Maurices Employee ID will receive $2.00 off general admission tickets.

This discount is good for general admission and does not include discounts for parking, memberships, or gift shop purchases.

This discount is only available in-person on the day of your visit and is not valid for online ticket orders.
AAA Members$1.00 off general admissionGuests who show proof of a valid and current AAA membership will receive $1.00 off general admission tickets for the day of visit at the Great lakes Aquarium.

This discount is good for general admission and does not include discounts for parking, memberships, or gift shop purchases.

This discount is only available in-person on the day of your visit and is not valid for online ticket orders.
Military ID$1.00 off general admissionGuests who show valid proof of a military ID (or a veteran ID) will receive $1.00 off their party’s general admission tickets.

This discount is good for general admission and does not include discounts for parking, memberships, or gift shop purchases.

This discount is only available in-person on the day of your visit and is not valid for online ticket orders.
Students$1.00 off general admissionGuests who show proof of a valid and current college ID will receive $1.00 off general admission tickets.

This discount is good for general admission and does not include discounts for parking, memberships, or gift shop purchases.

This discount is only available in-person on the day of your visit and is not valid for online ticket orders.
MN and WI TeachersFree AdmissionWith a valid and current teacher ID, teachers from either Minnesota or Wisconsin will receive free admission to Great Lakes Aquarium. All additional guests will be charged regular admission fees.

This discount is good for general admission and does not include discounts for parking, memberships, or gift shop purchases.

This discount is only available in-person on the day of your visit and is not valid for online ticket orders.
Mentor Duluth Volunteers with Program ParticipantsFree AdmissionVolunteer mentors with the Mentor Duluth Program are admitted free of charge when accompanied by the mentee. The mentor must provide their valid and current mentor ID at ticketing. All additional guests will be charged regular admission fees.

This discount is good for general admission and does not include discounts for parking, memberships, or gift shop purchases.

This discount is only available in-person on the day of your visit and is not valid for online ticket orders.
Hotel Discount ProgramsVariesPlease contact your hotel concierge for rates and details.

This discount is good for general admission and does not include discounts for parking, memberships, or gift shop purchases.
Fond du Lac ProgramsVariesIn order to receive general admission tickets as part of a Fond Du Lac program, please contact the specific Fond Du Lac program for details and tickets.

This discount is good for general admission and does not include discounts for parking, memberships, or gift shop purchases.

Parking

Parking is available directly in front of the Aquarium. Several parking spaces are reserved for vehicles displaying a disabled persons placard. Check out the current seasonal parking rates.

Entrances

The front entrance to the Aquarium is wheelchair accessible. One set of doors in the entryway is equipped with a motorized opening system.

Restrooms

Accessible restrooms are available on all levels of the Aquarium. An all-gender/companion restroom is available on the first floor near the art gallery and gift shop.

All public restrooms provide child-sized changing tables.

All men’s and women’s rooms have auto-flushing toilets.

Second floor restrooms provide paper towels rather than air hand dryers.

The first floor all-gender/companion restroom has paper towels and a quiet air hand dryer. There is also a manual flushing toilet in this space.

Nursing

Guests are welcome to nurse their children wherever they feel comfortable. If you prefer a private space, sink or power outlet, please ask at the ticketing desk for assistance.

Amenities for those who are Blind or Partially Sighted

While we work to mitigate the spread of COVID-19, we are not providing paper visitor guides (including large print visitor guides); large format maps are located around the building. If you prefer to carry a map with you, feel free to access our digital version.

Additionally, the Aquarium has implemented a one-way traffic pattern throughout the building. The path is indicated by a textured tape line.

Please stay tuned as we work to adapt our descriptive audio to an accessible online format. Questions? Contact our Visitor Engagement Team, Alexis Berke, aberke@glaquarium.org, 218-740-2013.

The Aquarium includes a variety of tactile models and experiences for guests. Some areas of the Aquarium have audio description available, either at a listening station or with a handheld device that can be checked out from the front desk. In all areas of the Aquarium, staff and volunteers are available to describe exhibits, interpret animal behavior and guide experiences at the touchpools.

Some areas of the Aquarium have braille versions of interpretive signage — ask for a copy at the front desk.

Schedule a tactile tour to experience the Aquarium’s exhibits by touch and feel!

The Aquarium’s printed visitor guide includes text in 10 point font. Large print exhibit (minimum font size 18 pt) guides are available at the front desk.

Amenities for those who are Deaf or hard of hearing

Touchpool instructions are provided in visual formats. All narrated videos have subtitles.

Some areas are equipped with an assistive listening system for animal enrichment and training programs – ask the presenter for a listening device!

Mobility Assistance and Access

While we work to mitigate the spread of COVID-19, strollers and wheelchairs will be sanitized between each use. Each elevator is designated for one direction of travel in observance of the one-way traffic policy.

  • All areas of the Aquarium are accessible for guests that use wheelchairs or other mobility aids.
  • Two elevators are available to move between exhibit floors.
  • Adult wheelchairs (3 different sizes) are available on a first come first serve basis. Please request a wheelchair at the ticketing desk upon arrival.
  • Strollers for young children are available on a first come first serve basis.
  • All feeding programs, animal encounters and demonstrations are wheelchair accessible.

Special thanks to the Duluth Superior Area Community Foundation and the Michael Adam Carroll Memorial Fund for assistance in securing two additional wheelchairs in 2018. 

Personal Care Attendant Policy

Guests with disabilities may be accompanied by paid personal care attendants (PCA) at no additional cost during their visit to Great Lakes Aquarium. This applies to all events, admission, or special programming that the guest is attending. This also applies to membership, complimentary admission and group sales.

Food Allergies

Please note that seafood and shellfish are used to feed a variety of animals at the Aquarium. Allergen alerts are present at all touchpools with this information.

Sensory Friendly Strategies

Learn about Great Lakes Aquarium’s sensory friendly resources.

Need a quiet space during your visit? Just ask any staff member! We are happy to open an available room for you to calm down and take a break.

Visit the second floor restrooms or the first floor companion bathroom to avoid loud air hand dryers.

Looking to familiarize yourself with the Aquarium experience before your arrival? Check out our series of Know Before you Go videos.

Service Animal Policy

SERVICE DOGS AND MINIATURE HORSES

In compliance with the Americans with Disabilities Act (ADA), Great Lakes Aquarium welcomes service dogs and service miniature horses into our facility. Pets are not allowed in the building at Great Lakes Aquarium.

Service animals are defined as animals that are individually trained to do work or perform tasks for people with disabilities. The work or task an animal has been trained to provide must be directly related to the person’s disability. Service animals are working animals, not pets. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. Pets are not allowed entrance to Great Lakes Aquarium.

Examples of such work or tasks include:

  • Guiding people who are blind, alerting people who are deaf
  • Pulling a wheelchair
  • Alerting and protecting a person who is having a seizure
  • Reminding a person with mental illness to take prescribed medications
  • Calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack
  • Or performing other duties

The service animal must adhere to the ADA requirements – “service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.” 

OTHER ANIMALS (BESIDES DOGS AND MINIATURE HORSES)

In accordance with ADA and because of the chance of zoonotic disease transmission to and from the resident animal collection, Great Lakes Aquarium will NOT permit any other service, therapy or emotional support animal into the facility. Any exception to this policy must be obtained in writing from the Executive Director prior to the date of the planned visit. No exceptions will be made on the day of the visit. 

Additional questions?

Please contact our Director of Learning and Engagement, Alexis Berke, aberke@glaquarium.org, 218-740-2013.

The Aquarium is committed to providing equal opportunities to all people regardless of race, color, creed, national origin, sex, marital status, sexual orientation, gender identity, disability, age or any other status protected by law.